• 987-481-6111
  • info@sizeplus.com
  • Kolkata INDIA
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Privacy Policy

  1. Introduction
    a) SizePlus Apparel (P) Ltd. (“Organisation”, “we”, “us”, “SAPL”, “our”, and “company”) respects the privacy of its users accessing its website at www.sizeplus.in (“Website”). For the purposes of this privacy policy (“Privacy Policy”) and wherever the context so requires “you”, “your”, “yourself”, “user” shall mean any natural or legal person who accesses or uses the Website and in the event that a natural person is representing a business entity, reference to such terms shall include a reference to the business entity.
    b) The Organisation has adopted this Privacy Policy, in compliance with the provisions of applicable laws of the land, to inform you of what information we collect from you through the Website, how we collect the information, how we may use it and the steps we take to protect these sensitive and important information we have access to.
    c) The Organisation has provided this Privacy Policy to familiarise you with:
    i. The type of data or information that you share with or provide to Organisation and that Organisation collects from you;
    ii. The purpose for collection of such data or information from you;
    iii. Organisation’s information security practices and policies; and
    iv. Organisation’s policy on sharing or transferring your data or information with third parties.
    d) The words and expressions used in this Privacy Policy and not defined herein but defined in the Information Technology Act 2000 (“IT Act”) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”, “Privacy Rules”) will have the meanings assigned to them thereunder.
    e) Please note that usage of the term Personal Information includes Sensitive Personal Data or Information (“SPDI”), wherever appropriate and/or mandated under the IT Act and the SPDI Rules, 2011.
  2. Collection of Information
    a) The “Information” provided by you to Organisation or collected from you by Organisation may consist of “Personal Information” and “Non-Personal Information”.
    b) Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:
    i. Your user name along with your password;
    ii. Your name;
    iii. Your address;
    iv. Your telephone/mobile number;
    v. Your e-mail address or other contact formation;
    vi. Your date of birth or age or Birth Date;
    vii. Your gender;
    viii. Information regarding your transactions on the Website (including sales or purchase history);
    ix. Your financial information such as bank account information or credit card or debit card or UPI or other modern payment tools or other payment instrument details including one-time password (OTP);
    x. Internet protocol address;
    xi. Any other Information that you provide during your registration process, if any, on the Website; or
    xii. Identification code of your communication device (IMEI, MAC Address, etc.) which you use to access the Website or otherwise deal with Organisation,
    c) Such Personal Information may be collected in various simplified ways including availing certain services offered on the Website. It includes and not limited to making an online purchase, participating in any online survey or contest, communicating with Organisation’s customer service by phone, email or otherwise or posting user reviews on the items available on the Website.
    d) We may also receive Personal information about you from third parties, such as social media services, commercially available sources and business partners. If you access Website through a social media service or connect a service on Website to a social media service, the information we collect may include your user name associated with that social media service, any information or content the social media service has the right to share with us, such as your profile picture, email address or friends list, and any information you have made public in connection with that social media service. When you access the Website or otherwise deal with the Organisation through social media services or when you connect any Website to social media services, you are authorizing Organisation to collect, store, and use and retain such information and content in accordance with this Privacy Policy
    e) You agree and accepts that the Personal Information you provide to us from time to time is and shall be correct, current and updated and that you have all the rights, permissions and consents to provide such information. Your providing the data/ information and the Organisation’s consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third -party agreement, laws, judgments, orders or decrees.
    Non-Personal Information:
    f) Organisation may also collect information other than Personal Information from you through the Website when you visit and / or use the Website in some simplified way. Such information may be stored in server logs. This Non-Personal Information would not assist Organisation to identify you personally. This Non-Personal Information may include:
    i) Your geographic location;
    ii) details of your telecom service provider or internet service provider;
    iii) the type of browser and/ or its version (internet explorer, edge, firefox, google chrome, safari, opera, etc.);
    iv) the operating system of your system, device and the Website you last visited before visiting the Website;
    v) The duration of your stay on the Website is also stored in the session along with the date and time of your access, Non-Personal Information is collected through various ways and it may be mainly through the use of cookies.
  3. Purpose and Usage of Personal Information
    a) The Organisation does not disclose, transfer, trade, rent or sell your Personal Information in any manner, except as specified herein or if you express your consent towards the same.
    b) Information provided by you is used only:
    i) To facilitate your use of the Website;
    ii) To respond to your concerns, inquiries or address your requests for information about the various services we offer;
    iii) To provide you with information about Organisation’s services/products and send you information, materials and offers from the Organisation;
    iv) To send you important information regarding the Website, changes to Organisation’s terms of service and various policies and/or other miscellaneous information (which is subject to Organisation’s decision and bear no responsibility to keep you updated through personal communique);
    v) To send you surveys and marketing communications that the Organisation believes may be of interest to you;
    vi) To personalize your experience on our website;
    vii) To complete and fulfil your purchase, if you purchase any content or avail of any service from the Website, for example, to have your payments processed, communicate with you regarding your purchase and provide you with related customer service;
    viii) To administer product downloads;
    ix) To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
    x) To improve the services, content and advertising on the Website;
    xi) To protect the integrity of the Website; and
    xii) To comply with legal requirements and disclosures provided under the laws of India.
    c) Your Information will be kept confidential to the maximum possible extent and in accordance with the provisions set out herein.
    Cookies & Shared Objects
    d) Cookies are alphanumeric identifiers that our website places onto your computer’s hard drive. Organisation may store temporary or permanent ‘cookies’ on your computer. We may also use cookies and/or shared objects to track and understand the traffic on our website. Cookies identify your computer so that we can recognize you the next time you visit us. We may use cookies and/or shared objects to collect and store some information about you, such as the name of the domain and host from which you access the internet, the internet protocol address of the computer you are using, the date and time you access our website and the internet address of the Website from which you linked directly to our website. We use this information to better understand our users and customize our site for users’ particular preferences. You can erase or choose to block these cookies from your computer. You can configure your computer’s browser to alert you when we attempt to send you a cookie with an option to accept or refuse the cookie. If you have turned cookies off, you may be prevented from using certain features of the Website.
  4. Advertising
    a) The Organisation uses some third parties to administer a limited set of advertisements on our website and portals. During this process, none of your Personal Information is leaked. However, aggregate profile information, such as user community, may be used in the selection of advertising to make sure that it has relevance to the user. On some banner ads, an embedded pixel may be present, and while it does not associate with a cookie or other personal profile information, it may return session connection information that allows advertisers to better determine how many individual users have clicked on the ad banner. We do not disclose your Personal Information to third parties for their marketing and advertising purposes.
    Links to other third-party sites
    b) The Website may provide third party information and links to other websites that are not affiliates of or operated or controlled by the Organisation including but not limited to payment gateways or social networking websites. The Organisation is not responsible for any form of transmission, whatsoever, received by you from any third-party website and accordingly does not make any representations concerning the privacy practices or other policies of such third-party websites. Under no circumstances shall the Organisation be deemed to control or guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, cookies, messages or other materials available on such websites. Any user Information provided by you to such third-party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that you review the privacy policy of such websites prior to using such websites. The content on those third-party platforms and your interaction or usage is subject to your judgement we do not hold ourselves responsible in any manner.
    Disclosure of Personal Information
    c) We may disclose your Personal Information when required to do so by law or regulation, or under any legal obligation or order under law or in response to a request from a law enforcement or governmental agency or judicial, quasi-judicial or any other statutory or constitutional authority or to establish or exercise our legal rights or defend against legal claims, existing at the time of your sharing information with us or during our collection of such information or at any point of time in future.
    d) We may disclose your Personal Information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
    e) The Platform and its contents are not targeted to minors (those under the age of 18 as per Indian Law prevailing on date). Though we do not have access and any However, SIZEPLUS.IN have no way of distinguishing the age of individuals who access or way to authenticate the age of user, we assume you have attained such age of majority to transact and enter into commercial agreement. If a minor has provided SIZEPLUS.IN with personal information and parent/ guardian finds the same and if it’s not with their consent they should immediately contact our support Department at the address/ email set out at the end of this Policy Statement however we are under no responsibility for any previous liability or transactions and need a sufficient time to suitably consider the current information and updates in all our records and systems.
  5. Security Practices and Procedures
    a) The security of your Information is very important to the Organisation. We use reasonable security measures, at the minimum those mandated under the applicable laws, to safeguard and protect your Information. You accept the inherent security implications of providing privacy to your Information shared with us and you will not hold us responsible for any breach of security or the disclosure of Information unless we have been grossly and wilfully negligent.
    b) We may enter into agreement with third parties (in or outside of India) to store your Information. These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require such third parties to adopt reasonable security standards to safeguard your information or data.
    c) Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
    d) In the event of any breach of your Personal Information, the Organisation will, without unreasonable delay, notify you of it by email or notification on Website or other suitable ways and mode and take appropriate measures in compliance with the provisions of applicable laws.
  6. Miscellaneous
    User Rights and Discretion
    a) All Personal Information provided to the Organisation by you have been voluntarily provided by you. You have the right to withdraw your consent at any time in writing by sending an e-mail to us at nfo@sizeplus.in, in accordance with the terms of this Privacy Policy. However, please note that withdrawal of consent will not be retrospective in nature and shall be applicable prospectively. In case you do not provide your Personal Information or consent for usage of your Personal Information or subsequently withdraw your consent for usage of the Personal Information so collected, the Organisation reserves the right to discontinue the services for which said Information was sought.
    b) You can review, modify, add, correct or update your Personal Information on a regular basis. When you update information, the Organisation will keep a copy of the prior version for its records. However, we are not responsible for the authenticity of the Personal Information provided by you.
    c) You agree and acknowledge that certain data or information cannot be corrected or deleted or is prohibited to be deleted as required under any applicable law, law enforcement requests or under any judicial proceedings. In respect to such data or information, the aforementioned rights will not be available.
    d) The Organisation may, if you prefer, send direct advertisement mailers to you at the address given by you. You have the option to opt-out of this direct mailer by clicking at the unsubscribed link option attached to e-mail.
    Important Disclaimer
    e) Although the Organisation provides full security and secrecy to your Personal Information, we urge you to be careful with sharing of your Personal Information with any third party claiming to be related to the Organisation on separate emails/phone calls etc. The Organisation disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or wilful misconduct and the Organisation takes no responsibility of the same.

Change in Privacy Policy
f) This Privacy Policy may be amended / updated from time to time. Upon amending / updating the Privacy Policy, we will accordingly amend the date above. We suggest that you regularly check this Privacy Policy to apprise yourself of any updates. Your continued use of Website or provision of data or information thereafter will imply your unconditional acceptance of such updates to this Privacy Policy.
Changes in Constitution
g) We and our affiliates may disclose or transfer some or all of your Personal Information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. When such transaction occurs, then the other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your Personal Information.
Further Acknowledgements
h) You hereby acknowledge and agree that this Privacy Policy:
i) is clear and easily accessible and provide statements of Organisation’s policies and practices with respective to the Information;
ii) provides for the various types of personal or sensitive personal data of information to be collected;
iii) provides for the purposes of collection and usage of the Information;
iv) provides for disclosure of Information; and
v) provides for reasonable security practices and procedures.
Grievance redressal
i) The Organisation respects your privacy and if you do not want to receive any kind of communications from Sizeplus.in or have any grievances to share, please report to First Stage Grievance Redressal info@sizeplus.in
Second Stage Grievance Redressal ceo@sizeplus.in (after 15 days and within 30 days of response from First Stage Grievance Redressal Authority)
Grievance Redressal Forum is open for any dispute arising from solutions or resolutions received from customer service desk support@sizeplus.in and this concern to be raised with 15 days of response which is subject to dispute.
This policy forms part of Terms and Conditions Policy and unless you understand and agree this policy, please do not accept the Terms and Conditions Policy.
If have still something to say connect us at info@sizeplus.in

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